Communicator contacts not updating

17-Oct-2019 05:29

To ensure that this works fully, you should run the program when logged in with the effected users profile and this user should also have local administrator rights. When you have started the program, you should ensure that you have closed Microsoft Outlook and Shoretel Communicator.

Included in the program is a “Kill Programs” button which will do this for you, but will not save any work, so always best to do this yourself, but the functionality is there in the program if you wish to use it.

This FAQ contains basic information you need to understand presence, how it works, and how you can use it to your advantage to contact others, allow others to contact you, and to control interruptions so you are more productive.

A person's presence is determined by a collection of attributes that describe the person's status, activity, location, willingness to communicate, and contact information.

When I hover over an address on an email message, the Outlook 2007/OCS 2007 R2 integration displays incorrect user contact information.

In this particular case, popup shows previous title of the user. Background: By default, every morning at approximately AM, the new address book is updated and at some random time within the first hour of logging into the workstation the next day, the updates from the day before are downloaded in the compact delta file.

However, in recent versions of Shoretel Communicator (version 13 onwards) this ability has been taken away by Shoretel.For example, if the contact is in a meeting and you have urgent business to discuss, you can send her an instant message.Top of Page This contact may be available, but his or her computer has been idle for more than the idle time period setting—five minutes by default.However, there are 2 AD attributes that are not included in the compact delta file: office and title.They are included in the legacy and full delta files.

However, in recent versions of Shoretel Communicator (version 13 onwards) this ability has been taken away by Shoretel.For example, if the contact is in a meeting and you have urgent business to discuss, you can send her an instant message.Top of Page This contact may be available, but his or her computer has been idle for more than the idle time period setting—five minutes by default.However, there are 2 AD attributes that are not included in the compact delta file: office and title.They are included in the legacy and full delta files.For example, assume that you need to discuss a proposal with a co-worker.